Dispatch
Data deletion
Dispatch is an internal scheduling tool operated by Blackshaw Real Estate for publishing to Facebook Pages and Instagram accounts that Blackshaw owns or manages. It is not available to the public.
What Dispatch stores
- One Meta credential belonging to Blackshaw’s own Business portfolio, installed once by an administrator, and the per-Page tokens derived from it. Staff do not sign in to Facebook through Dispatch.
- The email address of the staff member who scheduled each post
- Post content scheduled through the tool: text, images, the scheduled time, and the resulting post ID
Dispatch does not collect or store data about people who view, like, or comment on posts.
How to request deletion
Email enquiries@blackshaw.com.au with the subject “Dispatch data deletion” and the name of the Facebook Page or Instagram account.
An administrator can also cut Dispatch off immediately, without waiting for a request to be processed: in Meta Business Settings, remove the Page or Instagram account from the system user’s assigned assets, or revoke the system user’s credential outright. Dispatch stops being able to reach the account at once.
What happens next
On receiving a request we delete the stored tokens, the account record, and all scheduled and past post content for that account within 30 days, and confirm by reply.
Posts already published to Facebook or Instagram are not removed by this process. Delete those from the Page or account directly.
Contact
Blackshaw Real Estate
27 Bougainville Street, Manuka ACT 2603
enquiries@blackshaw.com.au
· 1300 550 240